Do I have to pay tax?
> Generally, there is no need to pay any taxes. It is covered by receiver if any tax generated. We will cooperate on the document to help you do custom clearance.
How much do you charge for shipping?
> We provide free shipping to over 200 countries around the world* (with some exceptions)
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay, you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 1 business days.
How long will my order take to arrive?
> Orders placed Friday-Sunday will ship out Monday. For guaranteed arrival times, Please choose the "Express" Shipping. Typically, delivery takes 3-7 business days after dispatch. Please keep in mind that delays may rarely occur for reasons such as holidays, credit card verifications, etc.
Do you provide tracking information?
You will receive your tracking information within 1-2 business
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at email@example.com